Getting promoted in a professional service firm can often feel like a blessing and a curse. A blessing because we all like to be recognized for our hard work. We also like the raise in our salary.
It can often feel like a curse because we are often asked to do things we don’t know how to and probably won’t be trained to do. The two areas that immediately come to mind from my past are 1) leading others and 2) developing business.
Today I created a quick list of business development related topics that, knowing what I know now, I wish I had learned earlier. I plan on using this list for an upcoming series of posts. I’ll update the lists below with relevant links as I go.
- How to talk about what you do
- Understanding what your customer really buys
- Understanding your customers buying process
- Cross selling – spotting other opportunities to help
- Giving Referrals
- Knowing which customers \ business to turn away
- Networking
- Marketing vs. Sales and knowing which role you are in
- Planning and tracking
What have I left off the list?
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